User Care
Lots of problems can occur while people are trying to do their work; we make sure that these problems don't slow them down for any longer than it needs to. We focus on stopping problems from escalating by running regular health checks on all computers and equipment under our care. We use multiple methods including Remote Desktop Management which allows us to access any computer under our care anywhere in the world with just a moments notice. This allows us to fix problems quickly without causing extensive downtime.